Terms and Conditions


1. Scope and Subject of the General Conditions of the Store

These General Conditions are intended to regulate the terms and conditions under which the activity of the Online Store will be governed under the name “D’Autor Living” of the company “VALIA, IMPORT EXPORT, LDA” with its registered office at Rua Vila Romana, nº 94, Santa Luzia, Monte Córdova, Santo Tirso, with the unique registration and identification number of a legal person no. 510254128, hereinafter referred to abbreviated as “VALIA”.

2. Use of the Online Store

2.1. The use of this Online Store with the address https://www.dautorliving.pt, assigns you the condition of Customer and implies the acceptance, fully and without reservation, of all provisions included in the General Terms and Conditions, as well as in the Privacy Policy, in force at each time you access the Online Store.
2.2. If you do not accept any of the conditions set out, you must not access/use the online store. By browsing, using or downloading this content, you are committing to comply with the conditions set forth in this document and in the Privacy Policy.
2.3. “VALIA” reserves the right to change and update the General Terms and Conditions from time to time and without notice from the Customer.
2.4. The ordering of products must be made by Users aged 18 (eighteen) years or older, or with full contractual capacity and who, therefore, can be held responsible for the commitments resulting from the purchase and sale.
2.5. The Client guarantees the veracity and accuracy of the data provided when filling out the contractforms, being responsible for the damages caused to “VALIA” resulting from their inaccuracy. The Client undertakes to communicate in writing to “VALIA” any change in the personal data provided that occurs during the term of this agreement.

3. Product Information and Content

3.1. “VALIA” will make every effort to include accurate and up-to-date information about its products available on its website. If you purchase a product that has different characteristics than those presented online, you have the right to resolve the purchase agreement in accordance with the applicable legal terms (right of free of replay – see deliveries & returns)
3.2. The Customer expressly accepts and acknowledges that:
The images of the articles presented in the Online Store are merely illustrative and the Customer must make the attentive and complete reading of the information about the essential characteristics of the articles, and may, in case of doubt, contact the customer support line through the email info@dautorliving.pt in order to obtain any additional information about the desired product.
3.3. The prices of the items indicated in the Online Store correspond to the full amount payable by the Customer being completely independent of any price fluctuation.
3.4. All information about price, products, specifications, promotional actions and services may be changed at any time by “VALIA”.

4. Registration and Order Process

• 4.1. Registration
• To make your purchases through this website, you must register in advance. The data requested for registration are:
• Name
• Surname
• E-mail
• Telephone
• Fax
• Company
• Registry office
• Tax Identification Number
• Address

4.2. Order

4.2.1. Choice of Products
The products presented on this website are grouped into several Categories: CATEGORIES. These categories are identified in the top menu and in the left column on the internal pages of the website. By choosing one of these categories you will have access to the category belonging to the selected area, as well as to the list of products.
The products viewed on the website you want to order must be inserted into the shopping cart, using the “Add” option.
4.2.2. Shopping Cart
Once you have placed all the products you want to order in the shopping cart, you can proceed and complete your order. For this purpose, observe the following steps:
Step 1 – Identification;
If you have already logged in, you can move on to Step 2.
Step 2 – Account and Address for Collection;
Step 3 – Address for Delivery;
Step 4 – Form of Delivery;
Step 5 – Payment Method;
Step 6 – Confirm Order;

Upon confirmation of your order you will receive an email response from the order receipt. We suggest that you print or download this copy for future reference.
The respective invoice will be sent with the order.
If the products presented in the online store (www.dautorliving.pt) are no longer available at the time of its last access or when

Valia is receiving the order, Valia will contact the customer by e-mail or telephone within 3 working days from the date of the order,

Valia will make its best efforts to deliver the products and/or services on the scheduled date, but cannot be held liable in the event of delay for any reason.

Valia may withdraw, at any time, any offer or change the price indicated until the existence of the agreement with the customer
No liability may be attributable to Valia for any typographical errors.

The images displayed may not match the products.

5. Shipping Deliveries and Shipping Costs

5.1. See conditions under: Shipments and Returns

6. Means of Payment

6.1. See conditions under: Payment Methods

7. Responsibilities

7.1. All products and services marketed in the Online Store are in accordance with Portuguese Law and enjoy the guarantee provided by law.
7.2. The Store has the appropriate levels of security, however VALIA will not be liable for any losses suffered by the User and/or third parties, due to delays, interruptions, errors and suspensions of communications that originate from factors outside its control, in particular any deficiencies or failures caused by the communications network or communications services provided by third parties, by the computer system, the connection software or any computer viruses or from downloading problems through the service of infected files or
containing viruses or other properties that may affect the User’s equipment. If for any reason of error of access to the website of the Online Store there is an inability to provide service, “VALIA” will not be responsible for any losses.
7.3. The consultations of data and information carried out under this Service, presumed by the User, declining to “VALIA” any liability arising from the abusive or fraudulent use of the information obtained.
7.4. “VALIA” shall not be liable for any loss or damage caused by misuse of the Online Store Service that is not directly attributable to it in any way.

7.5. “VALIA” is also not liable for damages or damages arising from non-compliance or defective performance of the Service where it is not directly or indirectly attributable to it as an intent or serious fault, not being liable in particular for damages caused by the fault of the User or third parties, including infringements of intellectual property, for failure or defective compliance resulting from the occurrence exceptional situations, external to “VALIA” and which cannot be controlled by it, such as fires, power cuts, explosions, government decisions, strikes, earthquakes, floods or other natural cataclysms or other situations not controllable by “VALIA” that prevent or impair the fulfillment of the obligations assumed.

8. Consumer Obligations

8.1. The user undertakes to provide correct personal data and addresses.
8.2. If any of the data is incorrect or insufficient, and for this reason there is a delay or impossibility in the processing of the order, or eventual non-delivery, the user is responsible, and in this case, “VALIA” declines any responsibility. In the event that the consumer violates any of these obligations, “VALIA” reserves the right not to accept future purchases; block access to the store and cancel the delivery of any other orders in progress to the same User.

9. Cancellation of orders

9.1. Requested by the User
The User may cancel his order by requesting it from VALIA through the telephone number or email address identified on the website, referring to the order number, Tax Identification Number with which the customer placed the order and delivery address, which will be accepted as long as it has not yet been processed. After its processing, VALIA may deliver it, and the User may not accept it.

9.2. By decision of “VALIA”
“VALIA” reserves the right not to process orders when it finds any inconsistency in the personal data presented or observes misconduct on the part of the buyer. VALIA reserves the right not to process any order or refund, in case there are errors in the values and/or characteristics of the products, when they arise from technical problems or errors unrelated to “VALIA”.

10. Intellectual Property

10.1. The Store is a registered website and the Service provided by the website itself is the responsibility of “VALIA”.

10.2. The user acknowledges that the Service contains confidential information and is protected by copyright and related, industrial property and other applicable legislation.
10.3. The User undertakes to fully respect the rights referred to in the preceding paragraph, in particular by refraining from engaging in any acts that may violate the law or those rights, such as reproduction, marketing, transmission or make available to the public of such content or any other unauthorized acts that have the same content spores.

11. Suspension and decommissioning of the Store Service

11.1. Regardless of any prior or subsequent communication, “VALIA” may, at any time, and in its sole discretion, discontinue the provision of the Service and or part of the Service to one or all Users.
11.2. “VALIA” also reserves the right to suspend or immediately terminate access to the Service, when the User does not comply with the general conditions of use and other provisions or when “VALIA” ceases access to the Store, upon prior notice of 30 days on the date of termination, to be sent by e-mail or by inserting the information on the website page, the User may, wanting, after that communication, to safeguard the content of his area of parcel viewing.
11.3. The suspension or termination of the Service by “VALIA”, pursuant to the preceding issues, does not matter the right of the User or third parties to any compensation and “VALIA” may not be held liable or in any way taxed, for any consequence resulting from the suspension or cancellation of the Service.

12. Communications

12.1. Without prejudice to other forms of communication provided for in these General Conditions, notifications made to the User relating to the Service, including any changes to these General Conditions, may be made to the User’s e-mail address, by SMS, by telephone contact or by inserting the content of the communication on the website page.
12.2. The User agrees to receive any and all communication and/or notification related to the Online Store, to the address, contact telephone number and or e-mail address (e-mail) indicated in the order process, and may at any time request the non-receipt of these communications and/or notifications through the Contact Form or other option existing on the website.

13. Technical Settings

13.1. Without prejudice to the following paragraph, “VALIA” may change the technical conditions of provision of the service, as well as the respective rules of use, and shall disclose to the User such changes at least ten (10) days in advance.
13.2. The version at every time in force of these General Conditions and their annexes is available at https://www.dautorliving.pt.

14. Applicable Law

These Negotiating Conditions are governed by Portuguese law.

15. Statements

15.1. The buyer declares that he/she has become aware of “VALIA” Privacy Policy available at https://www.dautorliving.pt.
15.2. Consumers may access more information about their rights with alternative consumer dispute resolution entities, available at www.consumidor.pt.

16. Jurisdiction agreement

For the resolution of any conflict between the parties on the interpretation or validity of the contract of sale including these Trading Conditions, as well as on the execution and fulfillment thereof, the jurisdiction of the district of Porto-Este shall be exclusively competent.